Work Orders

The Work Orders Office supports the University by coordinating all maintenance and service requests with the following as its main areas of emphasis:

• To manage and maintain the University’s computerized maintenance management system (CMMS) in order to track work requests, record maintenance history, and document cost accruals associated with the upkeep and preservation of campus facilities.

• To process, route, and coordinate all campus work requests to ensure that University buildings and structures are properly maintained and remain in compliance with fire, safety, health, and other required codes and regulations.

• To support the campus community by providing facilities that are clean, climate-controlled, and properly supplied, creating comfortable and functional environments for students, faculty, and staff to live, work, learn, and receive instruction.

• To serve as a central communication link and liaison between Facilities Services staff and the broader University community, facilitating clear, timely, and accurate information flow related to maintenance needs and service activities.

Manager: Katie Cullen | 615-494-8749 | katie.cullen@mtsu.edu